Can you imagine your life without your smartphone, tablet, or laptop?
For this reason, Technology companies in the past decade have flooded the marketplace and competition is fierce with each striving to lead the market with innovative and affordable devices.
Organizations are constantly searching for ways to remain competitive in the global marketplace. Diverse work forces and constant new competitors are some reasons why companies seek to constantly improve their work processes.
Companies that need drastic improvements in their business due to financial difficulties, visualizing upcoming problems, or the need to remain the leader will consider reengineering
What is reengineering?
Reengineering is the “fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measure of performance, such as cost, quality, service and speed,” according to Hammer and Champy in Reengineering the Corporation.
Consistent Job reengineering place a company in the forefront. Implementing this change improves innovation, flexibility, quality, and overall productivity.
In other words for a company to remain globally competitive, consistent job Reengineering is essential.
Job reengineering process
The key methods of reengineering jobs are:
- Empowering employees by allowing them to make their own decisions
- Providing excellent tools and training
- Eliminating unproductive uses of time by cutting back on paperwork, procedures, and minimizing record keeping
- Automating jobs
- Multi-tasking of job details
- Minimizing checks and controls
- Providing a single point of customer contact
Another way of reengineering jobs is to continuously challenge employees. This will increase productivity and learning.
Job Rotation – is when a company moves a worker from one task to another task. Designing an employee job description to undertake different tasks on a quarterly basis would expose the employees to different experiences and wider variety of skills thus enhancing job satisfaction, promote experience and variety.
Job Enlargement – is when an employee’s skill set and responsibility are expanded horizontally. It involves combining various activities at the same level in the organization and adding them to the existing job. It is an increase in job tasks and responsibilities to make a position more challenging. After performing the same position for a while, employees can get bored. By job enlargement the employer provides a greater variety of activities to the employee so that they are in a position to increase the interest of the job and make maximum use of employee’s skill. Small companies may not have as many opportunities for promotions as they larger ones, however, they can motivate employees through job enlargement.
Job Enrichment – is a medium through which management can motivate self-driven employees by assigning them greater responsibility through increased range and complexity of tasks they are called upon to complete and giving them the necessary authority. Through this, employees feel like their work has meaning and is important to the company. Job enrichment motivates by giving employees the opportunity to use their abilities to the fullest, keeping everyone satisfied and motivated to go the extra mile.
Reengineering jobs for continuous improvement results in dramatic improvements such as streamlined processes, enormous cost savings, and more profit for the company.